NH OUTLOOK, Friday, 11/28/2003
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script iconIntro Internet Fraud script iconkey: Technology
script iconInternet Fraud script iconkey: Consumers
script iconIntro Discussion script iconkey: Culture / Arts
script iconDiscussion script iconTonight 10:00
script iconIntro Classic script iconWEB PROMO
script iconClassic New Hamp. script iconwebsite
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Hi. I'm Dan Elias, today's guest host. Welcome to New Hampshire Outlook.
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In this program,
Just in time for your holiday shopping, we'll look at internet transactions and get some tips from an expert, on how to avoid becoming a victim of online fraud.
script iconPreshow #2
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And later, Classic New Hampshire.
We'll interview author Linda Landry and take a look at some of the spots that make New Hampshire.NEW HAMPSHIRE, in her new book.
script iconIntro Internet Fraud
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Thanksgiving is come and gone, and we're deep into the shopping season. Many of us are looking for bargains ON LINE. But we all need to be aware that criminals are also trolling cyberspace for targets of opportunity.
We'll learn about how to arm yourself for risk-free online shopping.
But first, Producer Phil Vaughn talks to someone who put his car up for sale on the internet and got a LOT more than he bargained for.
script iconInternet Fraud
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Shot of driving in to parking lot
N1 - This is the car Greg Brooks drives to work everyday. It's old and it's for sale.
Greg - "It's a 1965 VW…"
N2 - Greg is part of the production staff at NH Public Television. Recently, he advertised his car on an internet auction site. He had several interested parties - one of whom lives in the United Arab Emirates.
Greg clip - 1655 "And we went back and forth for a little while, he wanted to know the condition of the car, wanted to see some more pictures of it. So I took some pix and sent them, he said it looks good. We're going to go ahead and make an offer."
N3 - That offer was for $1,500 dollars. Greg accepted it and a cashier's cheque soon arrived by courier. There was a problem, however - the cheque was written for $10,500 and change. An extra zero had been added to the agreed upon amount.
Greg clip 2001 "When I receive the check, he said I could cash it and take my cut, send them back the rest."
N4 - Greg's was suspicious and reported the transaction to his bank. Wisely, he never cashed the cheque.
Greg clip 2108 "So the way the scam works is, the guy writes a fraudulent cashiers check, I go to my bank and they cash it in 24 hours. So now I have the 10,500 dollars in my pocket. At that point I have my 1,500, send back his 9,000 and two weeks later when my bank clears it through the bank it was written on they'd say it was fraudulent and my bank would make me pay back the 10,500."
Jonathan clip 2152 "It's an old scam and it doesn't take a lot of cunning. The computer allows it to be done quicker and with anonymity."
N5 - Jonathan Gallo is NH's Assistant Attorney General. He prosecutes computer fraud cases, a crime that the FBI estimates costs Americans 54 million dollars per year.
Jonathan clip 2247 "I suspect that's a low number because only 1 in 4 of these crimes are reported. So if they're not being reported it's hard to get a handle on the numbers of people being defrauded."
AG clip 210 - "Well there's been an explosion in cyber crimes. As I like to say this is not an evolutionary change, this is a revolutionary change."
N6 - Peter Heed is NH's Attorney General. He admits that law enforcement is playing catch up with many on line criminals. Most local police forces, he says, do not have the capabilities to investigate and prosecute perpetrators.
AG clip 504 "If a local department 3-4 person strong receives a complaint from a woman who's been approached to send $$$ someplace or receives a check and is supposed to endorse it this person wouldn't know where to start because they don't do enough of this work."
N7 - However, the state does have a crime lab. This is where internet computer fraud is investigated and it can be a lonely place to work.
AG 700 "Just so you know, we have one person in the state crime lab who deals with the autopsies or examination of computers. We have a lot who can do fingerprints, blood analysis… but when it comes to computers we have one fellow."
Lady holding Greg's check
Sue clip - 152 "This looks pretty good. So there's no way the customer is going to know this isn't good."
N8 - Sue Shanoff is the security officer at Granite Bank She trains staff to watch for potential scam victims. This is often the last place where the crime can be detected. Had Greg endorsed the cheque he received, he would have been responsible to the bank.
Sue 255 "When the check comes back, the customer is responsible for the whole dollar amount of the check. Phil - Is there any way for the teller to know if this is counterfeit? Sometimes we know banks routing number - for all we know this could be Bank Of Americas routing number so it wouldn't be caught right away and we wouldn't know until it goes through which could take 5 days. Meanwhile we've given customers next day availability because it's a cashier's check and assuming that check is good."
Sue 400 Phil - "So all the responsibility is on the person endorsing the check? Yes."
AG clip 1033 "The wonderful thing about technology is it has a great upside, the internet does wonderful things, but the internet also has a dark side and as quickly as there are people who are willing to use it in positive way, there are people who will use it in a negative way. That's what we need to get a hold of in NH."
Jonathan clip 2600 "I don't think that most of the public realizes that this good tool can be used for evil and often are and I don't think that realization has caught up yet with the public at large."
Shot of Greg driving away
N9 - For NH Outlook, I'm Phil Vaughn
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Joining us now - Jayne Hitchcock, the author of "Net Crimes and Misdemeanors: Outmaneuvering the Spammers, Swindlers and Stalkers Who Are Targeting You Online". Thanks for being here.
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I'm pretty typical, with a new high speed line, I do more and more on line. Crooks like our friend from UAE know more than consumers should have to about the systems they use. In this case, perp knew that there was a gap in the clearing system, and that the individual was responsible rather than the bank. There must be a million more scams like this. What are consumers to do this holiday shopping season to protect themselves without simply going out shopping with a wad of cash?
Is computer security improving?
As security improves are criminals improving as well?
Individuals, or insititutions? Nigeria?
Are you protected on E-Bay? Buy or sell.
Where are the preponderance of online transactions? Do people tend to buy at known retailers, or chat boards/e-bay type deals? Is there a difference in security?
When you see "You are entering a secure site" prompt, does it mean anything?
Special credit card for online purchases with low credit limit? Or do they just snoop from that to all the other info?
Seems like a frontier attitude, like the old west, and that civilisation will eventually build behaviors and practices that will be accepted. Any sign of that happening?
script iconIntro Classic
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Finally, New Hampshire is changing every day.
One Granite State author was concerned that many of the places. people. institutions that make the state unique would be forgotten by future generations.
So she began a search to document the classic and familiar. Producer Barrett Lester talked with her about her journey and her book.
script iconClassic New Hamp.
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VO
Author Linda Landry grew up in New Hampshire, but she left the Granite State for 25 years to pursue her career. She returned five years ago.
SOT
LINDA
51:21-52:15 *
When I came back I expected things to be drastically different, but they really weren't. I found that the rural character of the state was still the same, still family oriented. Very strong communities… a strong sense of continuity… but I found that after a couple of years, NH started showing up on fastest growing state lists… things were starting to go. and its not to say that growth is a bad thing…. I was really concerned that our long standing traditions would be overrun over a period of time.*
VO
That's when Linda decided to document New Hampshire's cultural and business landscape.
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LINDA
52:16-52:32 So I felt it was important to capture a little bit of where we've been a little more perm than an article… I took a couple of years off to commit full time to writing this book.*
VO
Her new book is called Classic New Hampshire: Preserving the Granite State in Changing Times.
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LINDA
52:39-52:50 The way I would describe it is to say that It goes behind the scenes at 15 very prominent NH institutions that are symbolic of NH character.*
broll of her holding book
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LINDA
55:29 I found that NH has never been a state to toot its own horn. There were a lot of stories that had not been brought out before.
STAND UP
16:09:28 music *
It was difficult for Linda to choose from hundreds of organizations throughout New Hampshire to feature in her book. Ballet New England here in Portsmouth is one of the 15 she did select. Linda felt that it symbolized a particular aspect of New Hampshire's character.
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BALLET
FOR 10 SECONDS
SOT- VOICE UNDER BALLET
LINDA
49:13-49:30ISH I grew up in Portsmouth, and I took a lot of ballet classes… and I felt very strongly that I wanted to get something in the book connected to theater and ballet… and of course that connects with my own background. Each of the chapters in the book has some very strong connection to my own experience in NH as well as a strong tradition in NH.
Broll of ballet
VO
David Drummond is Ballet New England's Artistic Director. He believes that tradition is critical to the school's success. Here he work's with the school's dance company for their upcoming production of The Nutcracker.
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DAVID
22:35-23:01 Most of my roots are in tradition… so I am here to set the standard and get a certain level going within the school and the company so our history is preserved and pressed forward into the next millennium. *
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MIMI
26:20-26:37* We're probably one of the youngest chapters in the book… we're 25 years old. But music is traditional. Movement is traditional… Self expression.
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OF DANCING…
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DAVID
29:20-29:59 Ballet New England is unique to me. It's small but top of the line. I like an eclectic array of bodies. These carbon copies are interesting technically, but the artistry doesn't come out, and I find that here a lot. There's a lot of sense of art. And each of the dancers … are so unique and different.
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PATSY
40:52-41:17 The commitment the dedication, the devotion of everyone here… it's amazing… people are all working for the very best… Ballet New England helps facilitate that.…. people come here choose dance to express themselves and we try to be the very very best at it.
VO
While conducting her research for her book, Linda found 40 year old Angela Carter, the school's director to be especially inspiring.
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LINDA
59:42-00:04 I always say to Patsy what an inspiration Angela is for me… I'm 45…she looks great… she dances so well…. Her students just love her.*
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ANGELA
13:05-13:13 I've been dancing since the age of 3. I won't tell you how long many years… a long time.
Cover broll of Angela dancing
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ANGELA
11:42-11:50 and I feel I have a lot of passion for what I do. I love teaching. I love dancing.
Cover broll of Angela dancing
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ANGELA
10:05- 10:22 Dance is definitely an art that needs to be expressed and have the community involved watching it.
VO
The community experience of the Nutcracker is an important facet of Ballet New England captured in Linda's book.
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DAVID
23:54-24:53 Ahhh, the nutcracker. That's one of my favorites. The nutcracker. I'm a bit of a history buff… most people think its boring… but I don't. Before I signed on… they had… a Portsmouth that's from the area. A 1836 Portsmouth.nutcracker…. It's bringing a flavor and a bit of history to life.
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MIMI
41:57-42:09 The music hall did some research and could not find another city or town in the country that has their own nutcracker… set in their own backyard.
SOT
DAVID
24:55-25:25 It's going well. I'm a tinkerer. So last year was a mad flurry of activity… and it was like beat the clock… and now I'm tweaking it… I'm making it more of the genre of the period, and trying to get more of it into the flavor of the Nutcracker this year.
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MIMI
23:26- 23:37 We all have to have some fantasy, some escape. And what better way than the nutcracker?
VO
Ballet New England is just one of the fifteen compelling institutions described in Classic New Hampshire.
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LINDA
53:12 Strawberry Bank…
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LINDA
54:30 Storyland
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LINDA
55:08 Tuck Library
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LINDA
55:40 The Mount Washington Hotel….
VO
When these individual stories are considered as part of the larger whole of Helen's book, it becomes clear that she captured a way of thinking that exists throughout New Hampshire.
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LINDA
08:15- 8:30 I think it goes back to solid character traits… rural life, family orient. Strong communities….strong sense of continuity. Wrapped up into strong new Hampshire character. *
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DAVID
27:28-27:44 Linda's book is written in such a nice way. It's not preaching about things. She has very story like way… it's wonderful to read. You just get into it and you want to read, and you read more and more and more….*
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LINDA
5:00-5:41 *Sometimes people in other states have said NH people aren't that friendly. but I just don't agree with that. I don't think it's a question of friendliness. WE may not have Florida sunshine, but we're an old state with an old history. And people are very accepting. And that's very important for anyone who would be coming here… or long time residents. It is a very special place.
VO
And Ballet New England does its part to maintain this statewide acceptance.
SOT
MIMI
26:50-27:22* I think we epitomize the NE NH approach to caring about one another… being a warm place… a safe place…we teach to everyone. Even though we're ballet, we teach to the whole person and we're a part of our community…
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LINDA
58:59-59:12 And that's really what I was trying to go for… to be a little of the life of those places so that I could give that back to readers… to have a sense of what it was like to be a part of those organizations.*
broll of other orgs here during sot
SOT-VOICE UNDER broll of other places and BALLET
LINDA
04:13 NH likes to think of itself as a different kind of place… and it is. That surprised me as well… all the special things about NH have been confirmed for me personally…
SOT
BALLET
VO
In Portsmouth, for New Hampshire Outlook, I'm Barrett Lester
Broll of ballet
SOT
BALLET number ends
script iconClassic NH Tag
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By the way, Linda Landry's book has just been released in bookstores, and if the Nutcracker is part of YOUR holiday tradition, you'll have to come to New Hampshire to see it this year. Ballet New England opens The Nutcracker December 5th at The Music Hall in Portsmouth.
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That's it for this edition of New Hampshire Outlook.
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A final program note for you. For the next two weeks New Hampshire Outlook producers will be on assignment.
During this time we hope that YOU can help US, with New Hampshire Public Television's December membership drive.
Please watch and pledge your support to keep programs like New Hampshire Outlook going strong on this public television station.
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We'll see you back here December 15th.
Thanks for watching.
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Thanks to our founding sponsors who have provided major funding for the production of New Hampshire Outlook:
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script iconkey: Technology
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NEW HAMPSHIRE OUTLOOK Air Date/Time: 11/28/03 22:00
HOST: Dan Elias Length: 17:00 minutes
In this edition of New Hampshire Outlook, NHPTV's nightly news magazine, just in time for your holiday shopping, we'll look at internet transactions and get some tips from an expert, on how to avoid becoming a victim of online fraud. And later, Classic New Hampshire.We'll interview author Linda Landry and take a look at some of the spots that make New Hampshire.New Hampshire, in her new book. Thanksgiving is come and gone, and we're deep into the shopping season. Many of us are looking for bargains online. But we all need to be aware that criminals are also trolling cyberspace for targets of opportunity. We'll learn about how to arm yourself for risk-free online shopping. But first, Producer Phil Vaughn talks to someone who put his car up for sale on the internet and got a lot more than he bargained for. Joining us instudio - Jayne Hitchcock, the author of "Net Crimes and Misdemeanors: Outmaneuvering the Spammers, Swindlers and Stalkers Who Are Targeting You Online".
PRODUCER/REPORTER: Phil Vaughn NAME OF PARTICIPANTS: Greg Brooks\Internet Seller, Jonathan Gallo\Assistant Attorney General, Peter Heed\NH Attorney General, Susan Shanoff\Security Officer, Granite Bank, Jayne Hitchcock\Author, "Net Crimes and Misdemeanors"
script iconkey: Consumers
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NEW HAMPSHIRE OUTLOOK Air Date/Time: 11/28/03 22:00
HOST: Dan Elias Length: 17:00 minutes
In this edition of New Hampshire Outlook, NHPTV's nightly news magazine, just in time for your holiday shopping, we'll look at internet transactions and get some tips from an expert, on how to avoid becoming a victim of online fraud. And later, Classic New Hampshire.We'll interview author Linda Landry and take a look at some of the spots that make New Hampshire.New Hampshire, in her new book. Thanksgiving is come and gone, and we're deep into the shopping season. Many of us are looking for bargains online. But we all need to be aware that criminals are also trolling cyberspace for targets of opportunity. We'll learn about how to arm yourself for risk-free online shopping. But first, Producer Phil Vaughn talks to someone who put his car up for sale on the internet and got a lot more than he bargained for. Joining us instudio - Jayne Hitchcock, the author of "Net Crimes and Misdemeanors: Outmaneuvering the Spammers, Swindlers and Stalkers Who Are Targeting You Online".
PRODUCER/REPORTER: Phil Vaughn NAME OF PARTICIPANTS: Greg Brooks\Internet Seller, Jonathan Gallo\Assistant Attorney General, Peter Heed\NH Attorney General, Susan Shanoff\Security Officer, Granite Bank, Jayne Hitchcock\Author, "Net Crimes and Misdemeanors"
script iconkey: Culture / Arts
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NEW HAMPSHIRE OUTLOOK Air Date/Time: 11/28/03 22:00
HOST: Dan Elias Length: 17:00 minutes
In this edition of New Hampshire Outlook, NHPTV's nightly news magazine, just in time for your holiday shopping, we'll look at internet transactions and get some tips from an expert, on how to avoid becoming a victim of online fraud. And later, Classic New Hampshire.We'll interview author Linda Landry and take a look at some of the spots that make New Hampshire.New Hampshire, in her new book. Finally, New Hampshire is changing every day. One Granite State author was concerned that many of the places. people. institutions that make the state unique would be forgotten by future generations. So she began a search to document the classic and familiar. Producer Barrett Lester talked with her about her journey and her book.
PRODUCER/REPORTER: Barrett Lester NAME OF PARTICIPANTS: Linda Landry\Author, "Classic New Hampshire", David Drummond\Artistic Director, Ballet New England, Mimi Gredy\Pres., Board of Directors, Ballet New England, Patsy Lorentzen\Exec. Director, Ballet New England, Angela Carter\School Director, Ballet New England
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